The St. Louis Mediation Project provides trusted, trained mediators to help resolve community and housing disputes. Tenant-landlord or homeowner-lender mediations include the tenant or homeowner, a representative from the landlord or lender, and at least one trained mediator who helps the parties work out a solution. The mediators do not represent any of the parties. The mediators are there to help you find an agreement that works for your unique situation.

Typically, the mediators gather basic information from the parties, set up a meeting, and work with you on the problems you are facing. During the mediation, you will have plenty of opportunity to share your experiences and any documents you would like to present. There is no requirement that you come to an agreement, but we work very hard to help you find a resolution. Any agreement you make will be in writing and will be signed by all the parties involved.
 
The entire process is voluntary, confidential, and free.

To expand access to mediations, in addition to in-person mediations, we offer meetings through Zoom, and participants are able to sign documents electronically. If you are not familiar with Zoom, we will help you get set up.